• info@prime-lifecareservices.org
  • 102 Gorge Road, NEWTON SA 5074
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12 Years of Experience
ABOUT US

Why We Stand Out

Prime-Life Care Services is an Australian organisation that is NDIS approved, that provides high-quality disability support services to individuals with disabilities. The organisation has established a reputation as a leader in the disability service industry due to its innovative and personalised approach to care, exceptional customer service, and commitment to promoting independence and inclusivity for its clients.

One of the key factors that set Prime-Life Care Services apart from other disability service providers is its personalised approach to care. The organisation understands that each client has unique needs and preferences, and as such, it strives to tailor its services to meet those specific requirements. The organisation works closely with clients and their families to develop individualised care plans that prioritise the client's comfort, safety, and well-being. This approach not only ensures that the client receives the most appropriate care but also helps to foster a sense of trust and connection between the client and their support team. Another aspect that sets Prime-Life Care Services apart from its competitors is its commitment to providing exceptional customer service. The organisation understands that disability support services can be challenging for clients and their families, and it works hard to make the process as straightforward and stress-free as possible. Prime Life Care staff members are friendly, approachable, and always ready to answer questions and provide guidance. The organisation also has a robust feedback system that allows clients and their families to share their thoughts and concerns, which helps the organisation to continually improve its services.

Prime-Life Care Services’s commitment to promoting independence and inclusivity for its clients is also a significant factor that sets it apart from other disability service providers. The organisation understands that people with disabilities can and should be able to live fulfilling and independent lives, and it works to provide the necessary support to make that possible. The organisation’s staff members are trained to provide support that promotes independence, such as assisting with daily living activities, encouraging clients to participate in community events and activities, and providing transportation to appointments or other engagements.

In addition to these factors, Prime-Life Care Services has also established a reputation for innovation and adaptability. The organisation understands that the disability service industry is constantly evolving, and it works to stay ahead of the curve by incorporating the latest technologies and best practices into its services. For example, Prime-Life Care Services uses a digital platform that allows clients and their families to track progress and communicate with their support team in real-time. This approach not only improves communication and transparency but also helps clients to feel more connected and involved in their care. Prime-Life Care Services's commitment to quality and excellence has also been recognised by industry experts. The organisation has received numerous awards and accreditations for its services in Australia.

In conclusion, Prime-Life Care Services stands out in the disability service industry due to its personalised approach to care, exceptional customer service, commitment to promoting independence and inclusivity, innovation and adaptability, and commitment to quality and excellence. The organisation’s focus on these core values has helped it to establish a reputation as a leader in the industry, and it continues to be a trusted and reliable provider of disability support services in Australia.

Our Statements

Values Statement

Our values are centred around our staff, participants and their families or guardians.

Person-centered approach - Prime-Life Care Services prioritizes the needs and preferences of each individual and their families by developing individualized care plans and tailoring their services to the unique needs of each client.

Independence and empowerment - The organization is committed to promoting the independence and empowerment of its clients by providing support that encourages self-sufficiency, autonomy, and participation in community life.

Dignity and respect - Prime-Life Care Services treats all clients with dignity and respect, and recognizes the importance of maintaining a safe, comfortable, and welcoming environment for all.

Collaboration and teamwork - The organization values collaboration and teamwork, both within the organization and with clients and their families, to ensure that everyone works together towards common goals.

Innovation and continuous improvement - Prime-Life Care Services is committed to staying up-to-date with the latest industry trends and best practices, and to continuously improving its services to better meet the needs of its clients.

Accountability and transparency - The organization maintains high levels of accountability and transparency by providing clear communication and regularly seeking feedback from clients and their families.

Compassionate care - Prime-Life Care Services provides compassionate care that prioritizes the emotional well-being of clients, recognizing the importance of building trusting and supportive relationships.

Overall, these value statements highlight the organisation’s commitment to delivering high-quality, personalised care that is focused on the needs and preferences of its clients. By emphasising the importance of independence, empowerment, dignity, respect, collaboration, innovation, accountability, transparency, and compassionate care, Prime-Life Care Services has established a reputation as a leader in the disability service industry, and as a trusted and reliable provider of disability support services in Australia.

Mission Statement

To provide exceptional, person-centered disability support services that promote independence, inclusion, and well-being for our clients. We are committed to delivering high-quality, compassionate care that is tailored to the unique needs and preferences of each individual, and to building strong, supportive relationships with our clients and their families. Through collaboration, innovation, and continuous improvement, we strive to be a trusted and reliable provider of disability support services in Australia.


This mission statement reflects the organization's values and commitment to delivering high-quality, personalized care that is focused on the needs and preferences of its clients. By emphasizing the importance of promoting independence, inclusion, and well-being, as well as the value of collaboration, innovation, and continuous improvement, Prime-Life Care Services demonstrates its dedication to providing exceptional care that meets the evolving needs of its clients and the disability service industry.

Vision Statement

To excel as a community disability services provider.

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We are Empowering lives, building communities through Listening, care and Support.